Privacy policy

1. Overview

Paperkit is operated by Paperkit, Inc.. We collect the minimum we need to deliver your downloads, process payments, and run a small catalog business — not to build an advertising profile. We don't sell your personal information, to anyone, ever.

2. Information we collect

• Account information — your email address, and a password if you set one, when you create an account or make a purchase.
• Purchase history — which titles you've bought, your license type, and your subscription status, so your library and re-downloads work correctly.
• Device & usage data — basic technical information (browser type, general location from IP address, pages viewed) used to keep the site working and to understand what people actually use.
• Payment details — handled entirely by Paddle, our payment processor. We receive confirmation that a payment succeeded, never your full card number.

3. How we use your information

We use your information to deliver downloads, maintain your library, process payments and refunds, respond when you contact support, and — only if you've opted in — send product updates. We also use aggregated, non-identifying usage data to decide what to build next.

4. Payment processing

Payments are processed securely by Paddle.com, our merchant of record. Paddle collects and stores your payment details under its own privacy policy — we never see or store your full card number. Your bank or card statement will show a charge from PADDLE.NET or PADDLE.COM.

5. Cookies & analytics

We use a small number of cookies to keep you signed in and to remember basic preferences, plus privacy-conscious analytics to understand traffic at a page level. We don't use third-party advertising trackers or sell browsing data to ad networks.

6. How we share information

We share information only with service providers who need it to run Paperkit — like Paddle for payments and our email provider for delivery and support — and only to the extent each needs. We don't sell personal information, and we don't share your purchase history across our imprints for anything other than running your own account.

7. Data retention

We keep account and purchase records for as long as your account is active, so your library and re-download links keep working, and for a reasonable period after that for tax, accounting, and fraud-prevention purposes. You can request deletion sooner — see your rights below.

8. Your rights & choices

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to opt out of marketing email at any time using the unsubscribe link in any message. To exercise any of these, email support@paperkit.example — we'll handle it directly, no account dashboard required.

9. Children's privacy

Paperkit is intended for adults making purchases for themselves, their families, or their professional practice. We don't knowingly collect personal information from children, and if we learn we have, we'll delete it.

10. Changes to this policy

If this policy changes in a meaningful way, we'll update the date at the top of this page and, for significant changes, let account holders know by email.

11. Contact

Questions about this policy or your data? Email support@paperkit.example or visit our help center.